What days are appointments available?
Appointments are available at the end of each month from 9am to 3pm at one of our venues
Where are you based?
Consultations with Natasha are available at the end of each month from 9am at one of the following venues, Knightsbridge, Kensington, London Bridge and Tower bridge. The address and directions will be provided in your formal appointment confirmation.
How much is a consultation?
£295 up to 1 hour and 30 minutes
Check-up £150 up to 1 hour
£225 up to 1 hour and 30 minutes
Check-up £110 up to 1 hourYour consultation will include:
- Discussion of your scalp and hair condition
- Examination of your scalp and hair
- Diagnosis of scalp and hair condition
- Advice on what can be done to help
- Hair care advice
- Treatment recommendations
Do I have to pay a deposit?
Yes. A deposit of £25 is needed to secure your appointment which will be requested when you book through our online booking system. If you need to cancel your appointment, your deposit will be refunded if 48 hours notice is given.
Do you have a waiting list for appointments?
Sometimes. Please check our booking system to see latest availability.
Can you give advice by email?
We can answer any questions you have about the appointment before booking, but we are unable to give advice about your hair concern without seeing you first. We do have a blog with lots of information which you may find helpful.
Will you be able to tell me if you can help me before I come?
Unfortunately not. The aim of the consultation is to diagnose your condition and let you know what we can do to help.
Do you treat male hair loss & scalp conditions?
Yes. We treat and can give advice on both male and female scalp and hair conditions
What will the consultation be like?
Although carried out professionally, the consultation will be relaxed and informal. We believe this is the best way to build a good rapport with clients. We understand that you will be anxious about your hair problem and will do our best to make you feel as comfortable as possible.
Will my consultation be carried out in a private room?
Yes, your consultation will be carried out in complete privacy.
Do I have to have a blood test before I visit?
No. Blood tests do not always provide the most accurate information because a lot of health issues occur within the cells and not in the blood. If a blood test is needed, a letter will be written to your doctor. If you have had a blood test in the last two months you can bring a copy of the results with you to your appointment.
Should I wash my hair before coming to see you?
No. As strange as it may sound, it's better when your hair is left unwashed. If you really need to wash your hair for example you have an itchy scalp, you can lightly shampoo your hair 48 hours before your appointment.
Should I put anything on my hair before I come?
If you have washed your hair 48 hours before your appointment, you can use a light moisturiser. Otherwise please avoid putting anything on your hair until after your appointment.
Should I comb my hair before coming?
Yes. If your hair is out, please comb your hair all the way through as you normally would on the day of your appointment. If you have taken your hair out of a weave or plaits, it's especially important that you comb your hair through properly to remove any loose hairs that will have accumulated while the hairstyle was in.
Can I keep my hair style in when I come to see you?
Yes. Ideally it would be better to have your hair out so the whole scalp can be assessed, but as long as the problem area can be accessed you can keep your hairstyle in.
Will you tell me to stop styling my hair a certain way?
You will only be asked to change your hairstyle if it's causing your hair problem. Sometimes the problem lies in the hairstyle not being carried out correctly and you may be able to return to your chosen hairstyle after treatment as long as it's carried out properly. Other styling options will be discussed if your hairstyle is no longer suitable for you.
Do you offer hairdressing services?
We don't offer any hairdressing services but there is a great website called www.noscrunchie.com
and it's the TripAdvisor to Afro hair salons. We also have a small group of salons we can recommend. These are salons that show a duty of care to their clients by referring them to a Trichologist if they notice a scalp or hair condition developing.
Will you be able to give me styling advice?
Yes. During your appointment, we will look at how you are styling your hair to see if it's causing your hair problem. Advice can be given on different styling options if your hairstyle is not suitable, but we have found that hair styling also comes down to personal taste. Other factors include lifestyle, the type of job you do, facial shape, how much maintenance you can and want to give to your hair and whether your hair can handle the hairstyle you want.
The consultation will get you started on the decision-making journey but we recommend arranging a free consultation with a stylist who will be able to advise you further. In our experience, most people have a much better idea of how they will style their hair after their consultation and all the options have been explored.
Will I need to come for a check up after my appointment?
Yes, check ups normally take place three months after your initial consultation. The aim of the check-up is to see how you're getting on, alter treatment where needed and answer any questions you have.
Are black hair clinic treatments natural?
No. Our treatments are medicated and prescribed for the treatment of scalp and hair conditions.
Will treatment be recommended and if so how much will it cost?
Treatment may be recommended if needed. Medicated treatments are included in the cost of your consultation.
What type of treatment will you recommend?
Hair problems can occur for any reason relating to the bodies health. Because we have a completely holistic approach to scalp and hair conditions we may prescribe treatment that may not seem to relate to your hair problem. For example we may recommend a supplement to support your adrenal glands to address an issue of stress in the body which is causing your hair loss.
Our treatments are both topical and supplement based
How long will it take for treatment to work?
It may not be what you want to hear, but treatment will not work overnight and will require a bit of time and patience. Because everyone is different we all respond differently to treatment, with some people seeing an improvement quickly and others taking longer. It's also important to take into consideration health, stress and lifestyle changes which can effect how quickly your hair responds to treatment.
If treatment is prescribed, how long will I have to use it for?
If your condition can be resolved, treatment will only be needed as long as you have your condition. If your condition is manageable, treatment will be ongoing with the focus being to lower the dosage and frequency of treatment as your condition becomes more stable.
How is progress monitored?
Photos will be taken of your condition at your initial appointment and your condition will be monitored at each check-up.
Do you offer treatment sessions in your clinic?
No. Because there are often a number of factors causing Afro hair conditions, ongoing treatment in the clinic is not the best approach. Treatments are prescribed in the form of medicated products which you can use to treat your condition at home. Other clinics may offer this service, so it's worth doing a bit of research if this is preferred.
How will treatment regrow my hair?
During your consultation, your hair will be assessed to see if it can regrow. If regrowth is possible, treatment will be recommended. If treatment is recommended it will either help to regrow your hair or stabilise your hair loss, and this depends on what type of hair loss you have, what caused it and if there is any damage to your hair follicles. In some types of hair loss, you may need to try a course of treatment to see how your hair follicles respond. This will be made clear to you during your consultation.
How successful is treatment?
If your hair loss is treatable, the amount of regrowth you will achieve depends on the type of hair loss you have and whether there has been any damage to your hair follicles. This will be discussed with you during your consultation. Treatment is less likely to succeed if check-ups aren't attended and treatment plans aren't followed.
I'm thinking of becoming a Trichologists where do I start?
That's great news! Trichology is an extremely rewarding career where you can help lots of people both physically and emotionally who are suffering with scalp and hair conditions. Click
here to find out more about the International Association of Trichologists course and clinical training.
I have a question thats not here
We are always developing the FAQ page, so please contact the clinic using the contact form
with your question and we'd be happy to answer.
What types of consultations do you offer?
You can come and see us about any problem you may have with your hair. Below are just some of the reasons why people come to see us
- To see if hair can grow longer
- Check-Up based consultations to see if there is anything wrong
- Hair care consultations